During implementation, we follow a well-established and proven workflow developed over time.
The foundation of this process is planning jointly with the client to determine what to implement and how to map their business processes using the features built into the software. To achieve this, the client must become familiar with the basic structure of Flexium and the characteristics of its modules during the planning phase.
By the end of the implementation, key users involved in the planning phase will have largely learned how to use the system. These users will then assist in training other users.
During implementation, we follow a well-established and proven workflow developed over time.
The foundation of this process is planning jointly with the client to determine what to implement and how to map their business processes using the features built into the software. To achieve this, the client must become familiar with the basic structure of Flexium and the characteristics of its modules during the planning phase.
By the end of the implementation, key users involved in the planning phase will have largely learned how to use the system. These users will then assist in training other users.
The Preliminary Concept Plan is the foundational document of the implementation phase, defining the objectives, content elements, organizational structure, and communication standards of the system’s execution. The plan also takes into account the Client’s recommendations and conventions.
During the Project Kickoff Meeting, participants receive a comprehensive overview of the project’s goals, scope, and the planned implementation methods and schedule.
At the start of the Planning Phase, we organize comprehensive Flexium training courses for our Client’s key users, covering everything from basics to implementation functionalities. Our goal is to teach general Flexium knowledge and the functionalities introduced during the Implementation Phase to ensure effective collaboration.
The Concept Plan details the project’s operational, functional, and technical design, which is continuously maintained throughout the Implementation Phase. The Integration Architecture Plan is crucial for reviewing applications, data connections, and the technical operation of the system.
During go-live preparation, end-user training is crucial, which TTC-Soft recommends conducting using the train-the-trainer system. Operational training is always provided by TTC-Soft. After go-live, during the productive start phase, the old system is decommissioned, and the new system takes over operations.
Live operational support lasts for one month, during which Flexium consultants and developers actively assist in resolving issues. After the first six months, the company offers additional support, including advice on regulatory compliance and activation of new functionalities.
The duration of ERP implementation depends on the company’s size and the complexity of its processes, ranging from a few days to six months or even a year. Our team not only customizes the system to meet specific needs but also assists, if necessary, in rethinking and reorganizing business processes (BPR – Business Process Reengineering).
Implementation consulting is crucial during the introduction of the Flexium ERP system. This process involves a consultant knowledgeable in administrative and business processes who is not only familiar with the system’s functionality but also has references in the specific industry.
An implementation consultant is someone who has provided consulting services in similar industries and possesses substantial experience. It is essential that the consultant can effectively communicate with both developers and clients, ensuring the smooth and efficient progress of the project.
The consultant actively participates throughout the entire project, from the preparation phase to post-go-live support. This approach ensures that all phases of the project are covered, leveraging the consultant’s expertise and experience to contribute to the project’s successful execution at every level.
During the consulting process, the consultant not only aids in the professional management of the project but also provides support to clients, assisting them in using the new system and resolving any issues that may arise. This makes the consultant not just an expert but a valuable partner throughout the project’s lifecycle.
Custom development involves creating solutions specifically tailored to the client’s needs and specifications. This can include entirely new modules or functionalities not used by other clients. Additionally, custom development often involves modifying existing functionalities so they apply only to the client’s system.
Custom development offers numerous advantages for both the client and the development company. For the client, tailored solutions align better with their needs and operational processes, increasing satisfaction and efficiency as the system is precisely designed to meet their requirements.
For the development company, custom projects provide an opportunity to respond flexibly to clients’ changing needs and market trends. Such developments are easier to implement and less complex since they don’t need to account for other clients’ needs or parameterization.
Ongoing consulting and maintenance are essential after ERP implementation. Market changes, regulatory updates, and corporate transformations necessitate continuous support and development to ensure the ERP system meets new demands.
System deployment is not seen as a one-time project but as an evolving process that adapts to the company’s internal and market changes. Consultants play a key role in this process, proactively addressing client issues and acting as a consultative forum. Whether the client is uncertain about their needs or requires changes in processes, consultants help maintain the right direction and find effective solutions.
Expertise in business practices and the application of best practices are critical. Consultants possess the knowledge to ensure efficient business processes. For instance, when a company wants to establish a new business division, consultants guide the process and help define the right strategies.
It is important to note that without ongoing support, the system can quickly become outdated from a business perspective. Maintaining technological relevance is essential, but modernizing business processes is equally important. A flat-rate support plan offers a flexible solution by reserving time for consulting, ensuring consultants are always available and proactively assist businesses in their development. This prevents the system from becoming rigid and ensures its efficient operation.
Generic development refers to a method of creating modules that can be utilized by multiple clients. These modules provide general functionalities designed to meet broad needs. In such developments, ensuring configurability and backward compatibility is of paramount importance.
Configurability allows the module to be tailored to different client requirements without the need for fundamental changes to the code. This flexibility enables adaptation to unique demands without rewriting the entire system.
Backward compatibility ensures that new features and changes can be integrated into existing systems without disrupting current functionality or causing issues for clients.
During generic development, various client needs and business processes must be considered. For example, in inventory or warehouse management, certain modifications may be necessary, which should be designed to flexibly accommodate diverse client requirements and operating environments.
When developing features that could benefit other clients or evolve into widely accepted functionalities over time, it is advisable to design them generically. This approach reduces development costs and enhances application scalability.
It is important to note that generic developments are provided to all clients with a license for the respective module, ensuring equal access and opportunities for all users.
The hosting service is a key component of the Flexium system, ensuring the operation of the database server (MySQL) and other necessary services. The database server is the foundation for storing and managing client data and information within the Flexium system. Additionally, central services are essential for the system’s proper functioning.
Hosting eliminates the need for clients to maintain their own physical server infrastructure. Instead, the Flexium ecosystem provides the required servers and services within a cloud-based environment.
Hosting services include regular backups of databases and applications, as well as data protection and system maintenance. This relieves clients from concerns about data loss or security issues.
The pricing is typically based on the number of users or the size of the database. This offers a flexible solution for clients, allowing them to pay only for the resources they use. Providers usually offer various packages with different levels of services and support.
Overall, the hosting service significantly contributes to the efficient and reliable operation of the Flexium system. It enables clients to use the system easily and securely without the need to manage IT infrastructure or maintenance themselves.
